It has come to our attention that many overseas users are unable to produce their passports and are requesting to use their national IDs for verification instead.
Rest assured that we have taken your feedback into consideration and are currently working to resolve this issue.
In the meantime, we would like to invite all affected users to contact our customer service at firstname.lastname@example.org for beta rewards extension while we address this issue. This is to ensure that all users can receive their full rewards earned during the beta phase.
Thank you for your patience and understanding. We will update you as soon as possible.
Everest Gold Customer Service team